Last Updated: April 20, 2025
At Hugo Collections, we deeply value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or interact with our services. By accessing or using our services, you agree to the practices described in this policy.
We may collect the following types of information:
Personal Information: This may include your name, email address, shipping address, phone number, and payment details provided during your purchase.
Usage Information: We gather data about your interactions with our website, such as browsing history, pages visited, and your IP address.
Cookies: We use cookies and similar technologies to enhance your browsing experience and gather information about your preferences.
Communication Information: When you contact our support team or interact with us via social media or other channels, we may collect relevant communication details.
We use the information we collect for the following purposes:
To process and fulfill your orders and provide customer support.
To personalize your shopping experience, such as recommending products based on your interests.
To send you updates, promotions, and newsletters, if you choose to receive them.
To improve our website, products, and services based on your feedback and usage patterns.
We may share your information with third parties under the following circumstances:
With service providers and business partners who perform functions on our behalf, such as payment processing, shipping, or marketing.
When required by law or in response to legal proceedings, or to protect our rights and comply with valid requests by public authorities.
In the event of a business transfer, such as a merger, acquisition, or sale of all or part of our assets.
You have the following choices regarding your personal data:
You may access, update, or delete your personal information by contacting us.
You may opt out of receiving promotional emails by following the unsubscribe instructions in our messages.
You can disable cookies in your browser settings, although this may affect your user experience.
We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute protection.
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can delete it.
We may update this Privacy Policy from time to time to reflect changes in our practices, or for operational, legal, or regulatory reasons. Any updates will be posted on our website, and the “Last Updated” date will be revised accordingly.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out via our Contact Us page. We’re happy to assist you.